Privacy Policy

1. Introduction

FixMy.space ("we," "us," or "our") operates the website located at fixmy.space (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your name, email address, and profile image provided via Google or email authentication.

2.2 User-Uploaded Content

You may upload photos of your living spaces. These images are stored securely and processed by our AI engine to generate furniture and decor recommendations.

2.3 Payment Information

Payment transactions are processed by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe's privacy practices are governed by their own Privacy Policy.

2.4 Usage Data

We automatically collect certain information when you access the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process your uploaded images through AI to generate design recommendations
• Process payments and manage your subscription
• Send transactional emails (e.g., account verification, billing receipts)
• Respond to support inquiries
• Detect and prevent fraud or abuse
• Comply with legal obligations and enforce our Terms of Service

4. Third-Party Services

We use the following third-party services to operate the Service:

• Google Authentication — for sign-in and account management
• Google AI (Gemini) — for AI-powered image analysis and recommendations
• Stripe — for payment processing and subscription billing
• Cloudflare R2 — for secure image storage

Each third-party provider has its own privacy policy governing the data they process on our behalf.

5. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your account information and uploaded content for as long as your account is active. If you delete your account, we will remove your personal data and uploaded images within 30 days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability

To exercise any of these rights, please contact us at support@fixmy.space.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fixmy.space.